1. Order Processing Time
Orders placed on OrbitAuraLLC.com are generally processed within 3–5 business days after payment confirmation.
2. Delivery Time
After shipment, estimated delivery time is approximately 7–26 business days.
Delivery times may vary depending on destination, transportation conditions, carrier operations, weather, holidays, and other external factors.
3. Shipping Methods and Carriers
Cycling gear orders are shipped using available transportation services and delivery networks.
Possible shipping carriers may include:
USPS
UPS
FedEx
DHL
The specific carrier may vary depending on the destination, package requirements, cycling gear characteristics, and delivery conditions.
4. Shipping Responsibility
We are responsible for preparing and shipping cycling gear orders according to the information provided by customers.
Customers are responsible for providing accurate and complete shipping information.
We are not responsible for delays caused by incorrect addresses, incomplete information, carrier delays, weather conditions, holidays, or circumstances beyond our reasonable control.
5. Shipping Costs
Shipping fees will be displayed during checkout before payment confirmation.
Customers are responsible for applicable shipping fees shown during the checkout process.
6. Delivery Requirements
Customers should carefully check their shipping information before completing an order.
Customers should monitor delivery updates and ensure that delivery arrangements can be completed successfully.
7. Product Inspection After Delivery
Customers are encouraged to inspect cycling gear promptly after delivery.
If cycling gear arrives damaged, defective, incomplete, or different from the product ordered, customers should contact our customer support team as soon as possible.
8. Tracking Information
When available, tracking information will be provided after a cycling gear order has been dispatched.
Customers may use the tracking information to monitor the progress of their shipment.
9. Contact Information
Email:
joshua@orbitaurallc.com
Phone:
8573554946
Company:
Orbit Aura LLC
Contact Person:
Joshua Wahl
Address:
20 Sailfish Ct
Clayton, NC 27520
Website:
OrbitAuraLLC.com
Business:
Cycling Gear